Interview Questions to Ask
Earlier this week, a first-time homebuyer called me for an insurance quote. After I gone over the information necessary to prepare his proposal, I asked if he had any questions for me. He asked me, "When I call around to your competitors, what questions should I ask them?" I thought that was a great question - one worth answering via a dedicated blog post.
Choosing an agent to develop a relationship with is an important decision. Most insurance consumers rely heavily on their agent for insurance knowledge and advice and to be there for them when they need help. Unfortunately, too often the only question insurance consumer actually ask prospective agents is how much the premium will be. While it’s certainly important to find an affordable insurance price, there are many other relevant questions to ask before hiring your personal insurance agent. So I’ve put together a list of interview questions that I hope you will find helpful.
Questions to ask your prospective new agent:
As you can see, the insurance agent hiring decision is about much more than just bottom line on each quote you are provided. Rates will change over time, but a good agent will see you through life’s changes, while the wrong agent may not deliver on your expectations. I hope this list of questions is helpful in your interview process. By the way, I plan to provide my own personal answers to these questions in a future post; so stay tuned.
Update on 7/28/17: Want to know how I would answer these questions? Today's new post features my own reply to each of the questions above.
About the Author
Agent Ken Cobb
Ken is the owner and principal agent at Pine Country Insurance in Bemidji. Active in the insurance industry since 2000,Ken uses his years of personal insurance knowledge and experience to assist clients in customizing insurance coverage to fit their needs. Ken considers himself a "farmer" rather than a "hunter"; rather than focusing on writing a lot of new policies as quickly as possible, he works on cultivating long term relationships based on trust with his clients. When writing new policies and meeting for annual reviews, Ken spends time with his clients explaining and helping them understand their insurance, and he is also pleased to share his knowledge with his blogging audience as well.
Ken Cobb is owner of Pine Country Insurance and has been active in the insurance industry for over 15 years. Meet Ken.
Coverage descriptions found in this blog are summaries provided for general educational purposes and cannot fully detail the terms, conditions, limitations or exclusions of a specific insurance policy. Please read your policy carefully.