How to get Roadside Assistance
If you purchased Towing and Labor coverage on your Auto policy, your policy will reimburse you for towing or other roadside service, such as key lockout, flat tire, jumpstart or running out of gas, up to your policy limit and subject to the terms of the policy. Since your insurance carrier provides Towing and Labor coverage on a reimbursement basis, you will need to arrange for the service and then submit your receipt to us or the insurance company for reimbursement.
You may obtain service from the provider of the choice. Keep in mind that your reimbursement will be limited to your policy maximum (typically $75 - $200; refer to your policy for the amount).
Not sure who to call for roadside assistance? Click here for roadside service networks who can help you now.
After you have obtained and paid for your roadside assistance, you may send us your receipt electronically (click here to upload), by fax (218.444.4729), by mail (507 Beltrami Ave NW, Bemidji, MN 56601) or by dropping it by our office. Once we receive your receipt, we will forward your request for reimbursement to your insurance company. Please allow 7-15 days to receive your check in the mail.